Privacy policy

We provide information on the processing of personal data.

Thank you for shopping at Grandeur Home Interiors. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website www.grandeuruae.ae

1.  Information we collect

  • When you visit our site or make a purchase, we may collect the following information:
  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
  • Account Information: Username, password (hashed), and preferences if you register an account.
  • Order Information: Purchase history, order status, returns.
  • Device Information: IP address, browser type, device type, cookies, and browsing behaviour.
  • Communications: Emails, messages, and customer service interactions.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders
  • Communicate with you about your orders or inquiries
  • Send promotional emails (if you opt in)
  • Improve our website and services
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Partners (e.g., DHL, FedEx)
  • Service Providers (e.g., email marketing platforms, web hosting)
  • Legal Authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse site traffic, and personalize content.

5. Data Security

We use industry-standard security measures (such as SSL encryption) to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent or opt-out of marketing
  • File a complaint with a data protection authority

7. Retention of Data

We retain your personal data as long as necessary to fulfil your orders and comply with legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Grandeur Home Interiors

Email : info@grandeuruae.ae