Terms and Conditions

of Grandeur Home Interiors for the Sale of Goods through the Online Store at www.grandeuruae.ae

1. Use of Website

  • By using our website, you agree to be legally bound by these Terms, including our Privacy Policy and other notices. If you do not accept these Terms, please refrain from using our service.

2. Product Listings

  • Products are sold subject to availability.
  • All dimensions, materials and colors are listed to the best of our accuracy, but slight variation may vary.

3. Pricing and Payment

  • All prices in AED (Dirhams) and included 5% VAT, unless otherwise stated.
  • We accept payment via Credit/Debit Cards, Bank Transfer.
  • Full payment is required before processing your order.

4. Order Confirmation and Cancellation

  • You will receive an email confirmation after placing an order.
  • Orders can be cancelled within 12 hours of placement unless already processed.
  • Custom made orders are non-cancellable once production begins.

5. Shipping and Delivery (UAE)

  • Delivery is available across Emirates.
  • Standard delivery time is 3-10 working days depending on the product and location.
  • Free delivery available for orders above AED 1,000/-, otherwise delivery charges apply.
  • Please ensure the delivery address is correct and accessible. 

6. Warranty

Warranty does not cover: 

  • Damage due to misuse, improper handling or accidents.
  • Wear and tear, water damage or sunlight exposure.
  • Self- assembly errors.

7. Account Responsibility

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

8. Intellectual Property

  • All content on the website – including images, design, logos and text – is the property of Grandeur Home Interiors and may not be copied or reused without written permission.

9. Limitation of Liability

We are not liable for: 

  • Delays in delivery cause by third party logistics.
  • Damage caused during or after installation not handled by us.
  • Customer misuse or installation in unsuitable environments.